Post by arfankyseo901 on Jan 12, 2024 23:52:56 GMT -5
A user enters this phase as soon as he makes a payment. The next objective therefore becomes to keep it active. There are two fundamental questions to ask do customers use the product regularly Are they happy with the solutions provided by the company To get a measure of customer opinion direct feedback may be requested and alternatively it may be useful to analyze the repurchase rate of the individual user.
Active customer this category includes active users who regularly use the product and who recognize its value by using it on a regular basis. At this stage very interesting upselling activities for the company can come into play to increase profits quickly. Loyal Customer this type of user is very important for the company as it favors two basic dynamics for increasing profit in the long term. is the first ambassador of the brand and can Cell Phone Number List easily trigger positive word of mouth towards the company. Furthermore the loyal customer is led to make frequent purchases and does not require strong solicitations. For the success of this process it is very important to carefully measure the results obtained in each phase of the customer lifecycle managing to advance the various profiles within the cycle only after they have actually completed the pre established actions.
In the B B context it is very important to take into account the fact that in companies especially large ones it is difficult for a single person to make decisions and that more likely this phase is preceded by meetings between multiple figures. In these cases the customer lifecycle refers to the entire team responsible for making decisions and not to a single manager which is why it is necessary to monitor the behavior of each team member. The sales funnel as a summary of company activities While the process traced by the customer lifecycle depends entirely on.
Active customer this category includes active users who regularly use the product and who recognize its value by using it on a regular basis. At this stage very interesting upselling activities for the company can come into play to increase profits quickly. Loyal Customer this type of user is very important for the company as it favors two basic dynamics for increasing profit in the long term. is the first ambassador of the brand and can Cell Phone Number List easily trigger positive word of mouth towards the company. Furthermore the loyal customer is led to make frequent purchases and does not require strong solicitations. For the success of this process it is very important to carefully measure the results obtained in each phase of the customer lifecycle managing to advance the various profiles within the cycle only after they have actually completed the pre established actions.
In the B B context it is very important to take into account the fact that in companies especially large ones it is difficult for a single person to make decisions and that more likely this phase is preceded by meetings between multiple figures. In these cases the customer lifecycle refers to the entire team responsible for making decisions and not to a single manager which is why it is necessary to monitor the behavior of each team member. The sales funnel as a summary of company activities While the process traced by the customer lifecycle depends entirely on.